1. Go to the Microsoft Outlook website (https://outlook.office.com) and sign in.
2. On the left side, find your list of email folders.
3. Right-click on your main mailbox name (your email address) in the list.
    
4. Click on “Add shared folder or mailbox.”
5. When asked, type the name or email address of the shared mailbox you want to add (for example, Fred.Bloggs).
6. Select the correct mailbox from the suggestions and click “Add.”
7. The shared mailbox should now appear in your folder list on the left. You can click on it to see its emails.
8. If the mailbox does not appear or you cannot add it: Please contact IT Support at help@smartparking.com so they can check your permissions