General Network Advice - User perspective


Unable to get a Network connection as internet connection lost.


If any users have trouble getting on Network as their IP lease has expired.  


It is best to ask user to Re-boot their Laptop but there is another option that can be used below if this is not possible.


Alternatively


Load CMD from search bar 



ipconfig /release


ipconfig /renew




If this still fails contact IT Team - Infrastructure Wayne/Alex A or if not available as it is likely the Network has run out of IP's in the pool. 


Email 

servicedesk@kuipertech.co.uk 


Tel: 0330 058 4684 option 3


ADVISE KUIPER -  DHCP Pool on DC1 and DC2 does not have IP addresses free, can they connect in a free up removing old leases